FAQs

How long will it take to get my order?

Shipping varies on the location. We want you to get your Pops Apparel as soon as possible, but all products are handmade with love and can take about a week to process. Shipping lengths depend on what shipping option you selected at checkout. Note: there will also be delays due to COVID-19.

 

How should I wash my Pops Apparel? 

We recommend for the first couple of washes that you wash your items separately in cold water for best results. Items do come pre-washed but may eventually undergo some fading over time since all items are handmade. 

 

What is your return policy?

All sales are final. If you have any questions, concerns or problems, please contact us at info@shoppopsapparel.com

 

How does sizing work?

Size charts for all items can be found on our Sizing page or on our Instagram. Most items are in women's sizing except our hoodies are unisex sizing. Socks are one size which is sock size 7-11.

 

What if the item I want is out of stock?

If the item you want says out of stock, please DM us on instagram or email us at info@shoppopsapparel.com and we will be happy to help make sure you can get your hands on that item!

 

Where are you located? 

We are located in Toronto, Ontario! If you are located in Toronto and want free shipping, use code TORONTO for free delivery on orders over $20!

 

Do you ship internationally?

Yes we do! Shipping will however take longer for international orders.

 

For any further questions or concerns please email us at info@shoppopsapparrel.com